You can update individual drivers, or all of the necessary drivers with one click. Do you have the drivers for the system all installed yet? It was once working. Everything that I own works through this cable except the WD passport drive. That is probably your only chance to recover the data without paying someone else to do it.

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I’ve tried different data recovery software, but they do not work because they can’t detect the drive.

I have good knowledge of how to run and install cigital troubleshoot most problems, but when it comes to hardware and the real techincal stuff, I don’t have any experience. Western Digital updates their drivers regularly.

Western Digital WD1600XMS-00 Ext. Hard Drive

After you download your new driver, then you have to install it. However because I use this type of software a lot it’s paid for itself many times over by now, for a cheaper wd1600zms Spin Rite from Gibson Research or Stella have both very good reputations by other TR members.

So it was the USB card that was dead, I am looking online now for a new casing, fyi it was 2. To get the latest Windows 10 driver, you may need to go to Western Digital website to find the driver for to your specific Windows version and device model. It’s possible that the estension cord isn’t thick enough to carry the current the HDD needs.


I tried to find a specific WD driver but was unable.

Western Digital WDXMS Ext. Hard Drive | Western Digit… | Flickr

So it looks like the extra length is just enough to prevent a good connection to the USB cable. Let’s hope you’re not one of those unlucky members that thought data on an external disk has eternal live and ‘forgot’ to back it up to another device. By the way I am not sure of some of the drivers and things I downloaded from WD. It’s somewhat annoying, but better than not having the drive. This conversation is currently closed to new comments.

Thanks for your comment. I will come back if I figure it out. I am not trying to flame you but it usually isn’t helpful to give a “you should have done this” kind of response.

Western Digital – My Passport not detected [Solved]

If your driver is not listed and you know the model name or number of your Western Digital device, you can use it to search our driver archive for your Western Digital device model. It varies across only 2 variables. Just look in our Storage forum. I am glad this worked. Your favorite shows are back!


It is a software utility that automatically finds, downloads and installs the right driver for your system. I am looking for drivers but they seem to not exist. Tonight I accidentally dropped my WD passport Gb drive from desk to floor. Thanks for everyone’s help. Thank you for helping us maintain CNET’s great community. No error messages, dogital.

Hopefully this will help some people. It should detect it as another hard drive in your system and you should be able to access the files.

WD passport – USB Device does not recognize device

The female USB connector has two pin-like prongs that are supposed to click in the holes. I am not sure. Advertisements or commercial links. I am waiting on that. I looked at the passport and it has this longer male USB end as well. I have done this numerous times, and it always works.